Privacy Policy – Iron Traks Ltd
Effective Date: 01/07/2025
Applies To: Visitors to the Iron Traks website and users of the Iron Traks App.
1. Purpose
This Privacy Policy outlines how Iron Traks Ltd ("we", "us", "our") collects, uses, stores, and discloses personal information via our website (https://irontraks.com.au) and the Iron Traks App ("the App"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Who This Policy Applies To
Website visitors
Clients or stakeholders submitting contact or enquiry forms
Employees, contractors, and board members using the Iron Traks App
3. What We Collect
We may collect the following types of personal information:
From the Website
Name and email address (via contact forms)
IP address and browser/device information
Behavioural data (via analytics and cookies)
From the App (authorised users only)
Name, email, and contact number
Employment details (role, business unit)
Access logs and usage history
Data you enter as part of operational or reporting tasks
Device and login metadata (e.g. location, time, platform)
We do not knowingly collect sensitive information unless it is necessary and authorised for a business purpose.
4. Why We Collect Your Information
We use your information to:
Respond to general or support enquiries
Provide secure access to the Iron Traks App
Operate, monitor, and improve system performance
Meet internal operational, audit, and legal obligations
Comply with workplace, safety, and regulatory frameworks
We only collect and use what is necessary for business purposes and limit access to authorised personnel.
5. How We Store and Protect Your Data
Iron Traks Ltd takes cyber security seriously. Your data is:
Stored on secure servers hosted in Australia or via compliant sovereign cloud services
Encrypted in transit and at rest
Protected with role-based access controls and multi-factor authentication
Monitored for misuse or unauthorised access, in line with Australian Cyber Security Centre (ACSC) guidance
6. Disclosure of Personal Information
Your data may be shared:
Internally within Iron Traks Ltd
With trusted IT or support service providers under confidentiality agreements
Where legally required (e.g. subpoenas, lawful warrants)
We do not sell or rent personal information to third parties. We do not transfer data overseas unless legally permitted and with appropriate safeguards in place.
7. Cookies and Website Analytics
Our website uses cookies and tracking tools to improve functionality and understand visitor behaviour. This may include:
Site usage metrics
Device and browser information
Referring websites
You can manage or disable cookies in your browser settings. Disabling cookies may affect website functionality.
8. Access and Correction
You have the right to request access to personal information we hold about you, and to request corrections if that information is inaccurate or outdated.
We may require identity verification before actioning requests.
9. Data Retention
We retain personal information only as long as necessary to meet operational, legal, or regulatory requirements. When no longer needed, data is securely deleted or anonymised.
10. Complaints
If you believe we have breached your privacy or mishandled your data:
Contact us from the details below.
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
11. Policy Updates
This policy may be updated from time to time. Changes will be published on our website and, where appropriate, communicated via the Iron Traks App.
Contact Us
If you have any questions about this policy or how your data is handled, contact:
Privacy Officer – Iron Traks Ltd
Email: [admin@irontraks.com.au]
Website: https://irontraks.com.au